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EV charger enquiries that went cold. Rewire quotes nobody chased. Solar inverter installs the customer ended up booking with someone else. Electrical work today is project work — and project work lives or dies on the follow-up. We make sure it lives.
15-minute call + written audit within 48 hours.
Build time is 14 days from kick-off.
"Three EV charger enquiries this week. Two rewire quotes outstanding. Nobody's followed up on any of them since Monday."
That's most electrical businesses. Plenty of demand. No system to capture it.
LEAK 01
Project quotes that go cold
The Problem
Electrical work has gotten bigger and slower. A rewire is a €4k–€8k decision. An EV charger is €1k–€2k with site visits and grant paperwork. A full solar PV install is €10k–€15k. None of those close on the first call. They close on the third or fourth touchpoint — and most electricians never make the second.
How we fix it
Every quote enters a structured chase sequence — 24 hours, 72 hours, 7 days, 14 days — across SMS, WhatsApp and email. The bigger the ticket, the longer the cycle. The customer is reminded, nudged, and given a clear path to yes. You don't type a word.
LEAK 02
Enquiries that hit your inbox and die
The Problem
Your website form fires an email at 19:42 on a Tuesday. You see it Friday morning. By then they've called three other sparks and booked one. The lead was yours — you just weren't fast enough.
How we fix it
Form-to-WhatsApp alerts within 10 seconds of submission. After-hours auto-reply that keeps the lead warm overnight. Missed-call text-back for anyone who calls while you're on a job. Every enquiry acknowledged inside 60 seconds, 24/7.
LEAK 03
Past customers you never speak to again
The Problem
You wired their house in 2022. Three years on, they're upgrading the consumer unit. Adding an EV charger. Putting solar on the roof. Looking at battery storage. They'd ring you in a heartbeat — if they remembered your name. They Googled instead.
How we fix it
Quarterly check-ins to your past customer database. Seasonal campaigns aligned with grant cycles, EV adoption pushes, and post-budget incentives. The customers you've already won, brought back without you lifting a finger.
LEAK 04
Reviews that don't reflect your work
The Problem
You're the best electrician in your area. Your Google rating doesn't say so. The sparky two postcodes over has 140 five-star reviews and you've got 23. He's not better — he just asks every customer.
How we fix it
24 hours after every invoice, your customer gets a one-tap review request. Steady velocity. Steady ranking. The reviews catch up to the work.
Two electrical contractors. Same month. Very different month.
Without OB Systems
- ✕ Eight EV charger enquiries, three replied to
- ✕ Four rewire quotes outstanding, none chased
- ✕ Inbox triage at 9pm every night
- ✕ Two new reviews this quarter
- ✕ Past customers haven't heard from you in three years
With OB Systems
- ✓ Every enquiry replied to within 60 seconds
- ✓ Every quote chased automatically until yes or no
- ✓ Evenings back — admin handles itself
- ✓ Reviews stacking up week on week
- ✓ Past customers re-engaged on every grant cycle and seasonal trigger
See what your business is leaving on the table.
A free 15-minute audit call. We look at your real numbers — calls, quotes, reviews, database — and show you exactly where revenue is being lost. You walk away with a written audit within 48 hours, whether you work with us or not.
Book your free audit callNo obligation.