Roofs are bigger jobs.
The leaks are bigger too.
Storm-damage calls you couldn't answer because you were on a roof. Re-roof quotes the customer never heard back about. Past customers whose gutters need clearing again — but they don't know your number anymore. We plug the leaks costing the average roofing business €40k–€90k a year.
15-minute call + written audit within 48 hours.
Build time is 14 days from kick-off.
"Storm hit Thursday. Phone rang twelve times Friday morning. We were on a roof. Got back to four of them."
That's how most roofing businesses lose their best week of the year.
LEAK 01
Emergency calls you can't physically answer
The Problem
Roofers are on roofs. When a storm rolls through, the phone goes mental — and you're 30 feet up a ladder fixing the last storm's damage. Most callers don't leave voicemail. They ring the next roofer in their area. Your busiest week becomes someone else's busiest week.
How we fix it
Every missed call triggers an instant text within 60 seconds: "Sorry I missed you — on a roof. What's the damage and a photo if you can. I'll call you back within the hour." Customers send photos straight back. You triage from the ground at lunchtime. Emergency capacity goes up without you taking a single extra call.
LEAK 02
Re-roof quotes that go cold
The Problem
A full re-roof is a €15k–€30k decision. Customer gets two or three quotes. Most roofers send the quote and wait. The roofer who chased — politely, professionally, three or four times — wins the job.
How we fix it
Every quote enters a structured chase sequence — 24 hours, 72 hours, 7 days, 14 days. SMS, WhatsApp and email. The customer doesn't feel hassled. They feel looked after. You close more big-ticket work because you were the only roofer who followed up.
LEAK 03
Past customers and seasonal work you're missing
The Problem
You re-roofed a house in 2021. The gutters need clearing every autumn. The flashing might want a check after a hard winter. The chimney pointing eventually fails. The customer would happily ring you — if they remembered your name. They Google "roofer near me" instead.
How we fix it
Annual seasonal campaigns to every past customer. Pre-autumn gutter-clearing prompts. Post-winter inspection nudges. Pre-storm-season checks. Recurring revenue from the customers you've already won.
LEAK 04
Reviews that don't reflect your craft
The Problem
Roofing is craft work and customers know it when they see it. But unless you ask, they don't review. The roofer with 200 reviews and average work outranks you. He's not better. He just asks every customer.
How we fix it
24 hours after every invoice, your customer gets a one-tap review request. The work speaks for itself. The reviews catch up. Google rankings follow.
Two roofers. Same storm week. Very different storm week.
Without OB Systems
- ✕ Twelve calls Friday morning, four returned
- ✕ Three re-roof quotes outstanding, none chased
- ✕ No seasonal campaigns to past customers
- ✕ One review every two months
- ✕ Storm week = chaos
With OB Systems
- ✓ Every missed call answered within 60 seconds with a request for photos
- ✓ Every quote chased automatically until yes or no
- ✓ Seasonal campaigns running on autopilot
- ✓ Reviews stacking up week on week
- ✓ Storm week = booked weeks ahead
See what your business is leaving on the table.
A free 15-minute audit call. We look at your real numbers — calls, quotes, reviews, database — and show you exactly where revenue is being lost. You walk away with a written audit within 48 hours, whether you work with us or not.
Book your free audit callNo obligation.